Greystone Low Square Coffee Table in Distressed White & Grey

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£189.00
£189.00
£199.00
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Description

WHY BUY FROM US
  • 100% Customer Satisfaction Program
  • Manufacturer's 5 Year Warranty Included
  • Delivered to Your Front Door
  • Already assembled for your convenience
  • Sturdy furniture designed to last a lifetime
  • The Ultimate Guide to White Furniture (our E-Book) is included
DESCRIPTION

  • Elevate your living room with the striking Greystone Low Square Coffee Table. Boasting a sturdy, low profile design, this table pairs beautifully with its grey painted legs and distressed white top. Experience both style and functionality with this statement piece.

FEATURES & BENEFITS
  • Distressed white finish & "weathered" wood appearance
  • 100% Reclaimed Timber contributing for a better planet
  • Two tone furniture collection
DIMENSIONS
  • The overall dimensions are H35 x W70 x D70 cm
BAUMHAUS GREYSTONE COLLECTION
  • The Greystone collection boasts a commitment to sustainability with with all external timbers used being 100% reclaimed. During the timber preparation, they leave all nail holes and scars to try and maintain as much of the 'weathered wood' appearance as possible, making each piece unique and characterful.

Delivery & Returns

DELIVERY & RETURNS POLICY

We deliver to the UK mainland (England, Scotland & Wales).

If the item is small (coat rack, for example), our Courier will perform a 1 man delivery. We usually use UPS for these orders.

If the item is large, our Courier will perform a 2 men delivery where the drivers carry the item into your room of choice, unpack it, position it and take away packaging. This is very convenient for you and is included in the price you pay.

PRICES

Orders over £150: Free UK Delivery

Orders under £150: £7 Flat Rate

TIME FRAME

We aim to deliver all orders within 5 to 10 business days.

HOW DELIVERY WORKS

When you order your furniture with us, we forward the order to our partner.

Our partner then contact their Courier who will handle the delivery.

The item you purchased will move from our partner’s warehouse to the couriers warehouse, and then from there to your home.

Some renowned couriers we work with include: UPS and Domestic Distribution.

After the item is in the courier’s warehouse, you will be contacted by them. They will suggest to you a delivery date with a 4 hour time slot, that you can accept or reject, based on your availability.

If you reject their initial offer, another delivery date will be offered within 5 to 10 working days.

The day of delivery, the driver will call you 30 minutes prior to delivery, to inform you about their arrival.

TRACKING DELIVERY

After you place your order with White Tree Furniture, you will be contacted in a few days by the courier who is handling the delivery.

Contact between the courier and you will be established by phone calls and text messages.

Small parcel delivery via UPS will have a tracking number given to you by this courier.

White Tree Furniture’s support team will always be available for their customers if anything is to go wrong with delivery and make things right according to the guidelines of our 100% Customer Satisfaction policy.

TIPS TO ENSURE A SMOOTH DELIVERY

Make sure someone is home (preferably you, the customer) to receive the item(s) when the Courier arrives as any additional rescheduling fees with the Courier are your responsibility.

Upon delivery, you will be asked to sign that your product has been delivered in perfect conditions. It is your responsibility to fully check the product for any damage or marks before you sign. Take your time to do this, the delivery team is instructed to wait for your verification and if indeed there is a problem, it will save you time and hassle if you report it right away.

If, upon receiving your item, you notice it is damaged, please write on the delivery note or drivers hand held device that the item is damaged and send it back. You must contact White Tree Furniture so we can arrange for a replacement as quick as possible. We replace damaged items at no extra cost to you.

RETURNS IN CASE OF DAMAGE

In case you don’t notice any problem right away, you have 48 hours upon delivery time to contact White Tree Furniture so we can process a return due to damage in transit.

It is very important that you return the item in “as new” condition. This means it must be in its original wrappings, unused and unassembled (if applicable). Please ensure that the person unwrapping the item is very careful to keep the packaging intact. This is also essential in preventing the item being damaged on its return.

Our suppliers do not accept returns of items that are not in the “as new” conditions described above and we recommend that you take digital photographs as proof of the damages and send them to us.

In the case of you receiving a damaged item, White Tree Furniture will take responsibility and arrange for delivery of a new one in good condition with no extra charges to you – provided the 48 hour time limit is respected.

Please note White Tree Furniture cannot be responsible for any damages that may occur when you’re carrying or installing the item in your house. Returns of damaged items are processed when the item is damaged when presented to you.

In the case of product malfunction / manufacturer related problems arising after the 48 hour time window expires, you can contact White Tree Furniture about this problem and we will proceed to try to find a solution that best fits your needs in collaboration with our suppliers. Nova Solo, for example has a 12 month warranty policy. However, this is a very rare event, as most problems tend to occur during transit (if they occur).

RIGHT TO CANCEL YOUR ORDER / OTHER RETURNS

If the item(s) arrive in good condition but you're not happy with them for any of these reasons:

  • items are too large and don't fit,
  • you changed your mind,
  • you no longer need the item,
  • the item looked different in photos,
  • etc

We are happy to give you a refund for the period of 14 days (upon you receiving the item) while deducting from your refund all delivery costs generated by your order so far and the delivery costs of returning the items back to our supplier's warehouse .

Please see Right to Cancel for more information.

All returns issues shall be addressed to returns@whitetreefurniture.co.uk.

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Frequently Asked Questions

What should I know before placing my order?

You should read the product description very carefully and double check the product dimensions. You should make sure that the item you want to buy will fit in your home, including making sure that it will be able to make a turn at junctions inside your home (especially for large furniture).
Also, note that minor imperfections might be present in the furniture and there can be small variations from the photos. While the photos we display are accurate representations of the products, they sometimes aren’t 100% accurate. This is because of the nature of furniture itself. For example, most of the furniture we sell is hand made, or partially hand made, which means that the dimensions offered are approximate and not absolute.
We embrace this because we understand that no two pieces of furniture are exactly the same and each item is uniquely “flawed”.

How do I place my order?

After making the decision to buy, go to the product page and simply click “Order Now” and then “Go To Check Out”. In the Check Out page fill in your personal information and make your payment. We accept all major credit debit cards, Paypal and Amazon Pay and Apple Pay. After this, you’ll receive an automatic email with your Order Confirmation.

What happens after I place my order?

When we receive your order, we manually check to confirm that the items purchased are in stock at our supplier’s warehouse. We do this before accepting payment from you. After that confirmation, we take your payment. We then forward the order to our supplier, who contacts their selected courier to carry out the delivery. The courier will contact you within a few days of you placing the order, and they will arrange with you the best time and date for the delivery.

How long does it take for delivery?

Usually between 5 and 10 business days.

Will the delivery men place the furniture in my room of choice?

Yes. The delivery men are instructed to place the furniture in your room of choice. However, there are some items that, due to size, are only delivered to the Ground Floor. If the item is only delivered to the Ground Floor, this information will be in the product description, under “Order Now”. Here you’ll read: “Please Note: Delivered to Ground Floor Only”.

Will the delivery team help me?

The delivery men are instructed to place the furniture in your room of choice (with the exception noted above), position it, unpack it and take away the packaging. Assembly (if needed) is your responsibility but they might give you a quick hand if you ask.

What if the furniture arrives damaged?

This is rare. However, it is your responsibility to inspect the furniture when you receive it. If there are any damages or if you find any problem, please return it and make a note explaining the problem. In other words, you reject the furniture and send it back to the warehouse. We will then coordinate with our supplier by giving you a replacement or your money back.

What if I accept the furniture and then change my mind?

If the item(s) arrive in good condition but you're not happy with them for any of these reasons:
  • items are too large and don't fit,
  • you changed your mind,
  • you no longer need the item,
  • the item looked different in photos,
  • etc
We are happy to give you a refund for the period of 14 days (upon you receiving the item) while deducting from your refund all delivery costs generated by your order so far and the delivery costs of returning the items back to our supplier's warehouse.

I want to cancel my order before it arrives. How do I do that?

Simply write us an email saying that you want to cancel your order. Please note that, if we’ve already accepted payment and the furniture already moved from our supplier’s warehouse to the courier’s warehouse, these transportation costs will be deducted from your refund.

How do you handle refunds?

It is very important that you return the item in “as new” condition. This means it must be in its original wrappings, unused and unassembled (if applicable). Please ensure that the person unwrapping the item is very careful to keep the packaging intact. This is also essential in preventing the item being damaged on its return.
We will process your refund after the item has arrived back at our supplier’s warehouse and inspected by them. As mentioned previously, we deduct from refunds the transportation costs generated by your order (assuming that the item arrived in good condition). Refunds are done by direct bank transfer to you.

Why should I buy from White Tree Furniture, instead of other shops?

We answer this question here .

The furniture I want is not in stock. What now?

Please send us an email to support@whitetreefurniture.co.uk with this information and we will reserve the furniture with our supplier for free. When the furniture becomes available, you will be contacted by us and you’ll place the order.

When will out of stock items become available?

We don’t know for every item. Please send us an email to support@whitetreefurniture.co.uk and we’ll see if this information is already available for the item you want.

Do you have reviews?

Yes! Please see our Reviews page. You’ll also find there photos of the furniture that was sent to us by customers over the years. We are also members of Trusted Shops, which means our business has been vetted by an independent third party.

More questions?

Email us at support@whitetreefurniture.co.uk to ask more questions or call us at 8081897130. We aim to respond within less than 24 hours.

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