Why Buy from Us

We are all about white furniture

    We specialize in this exciting furniture niche and work with the best manufacturers with which we have established long term relationships. Buying long lasting furniture is an important investment and we make sure that everything goes well for you as a customer: from your shopping experience, to knowing about the product, to receiving it in your home. All of it matters to us.

    Ethically sourced timber

      Our manufacturers take a hands-on approach when it comes to the selection of ethically sourced timber. All materials used in production have been tested to comply with international standards that fulfill the requirements of sustainable forest production management. The paint finishing and hardware accessories comply with the required health and safety standards.

      Skilled artisans make our furniture

        Skilled artisans are responsible for meticulous painting of each furniture piece by hand. Each piece of furniture is designed and manufactured in-house using only high grade materials, machinery and craftsmanship to ensure a top quality product.

        Full Members of Furniture & Home Improvement Ombudsman

          We are deeply concerned with your satisfaction as a customer and want you to have 100% peace of mind when you buy from us. This is why we have become full members of Furniture & Home Improvement Ombudsman. This is a trade association that specializes in impartial dispute resolution in case something goes wrong with your purchase. It comes at zero cost to consumers and fosters trust in the industry.

          100% Customer Satisfaction Program

            Your satisfaction is our unhealthy obsession. We have a 100% Satisfaction Guarantee Program in place to make sure you can’t go wrong buying from us.

            Free Delivery to Room of Choice by 2 Trained Men

              Do you want to lift heavy, bulky furniture up and down flights of stairs? We wouldn’t do that to our customers. Our heavy furniture is delivered to your room of choice by 2 trained men who will position the furniture according to your wish, unpack it and take away packaging. More on Delivery here.

              Free Gifts with Many Orders

                Who doesn’t like a nice gift? A pleasant surprise? Read our product descriptions and learn that with many high ticket furniture we include special treats for our customers.

                1 Year Manufacturer Warranty

                  Most of our furniture comes with a 1 year manufacturers warranty. We stand by the quality of what we sell and we are not going anywhere. If there is some technical fault within the first year, contact us and we will replace your furniture.

                  14 Day Money Back Guarantee

                    Did you change your mind? Do not like the furniture you bought after all? Not a problem. Send it back to us and we will give you your money back within 14 days of you receiving your order. We will deduce from this transaction the cost of the courier both ways.

                    Best Price Guarantee on All Orders

                      We are confident that we’re giving you the best prices online for these products. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. Learn more about our price policy here.

                      24/7 World Class Customer Service

                        We have not outsourced our customer service to a far away country. Our small dimensions allow us to get to the heart of the issue, and satisfy our customers more rapidly. We will fix your problems efficiently and on the spot - whenever we can. E-mail is our preferred method of communication. If you call us, leave a message and we will get back to you. Please allow for a 24 hour response time in phone and email.
                        Phone 808 189 7130.
                        Email: support@whitetreefurniture.co.uk

                        Paypal Buyer Protection

                          We’ve chosen Paypal as our preferred payment gateway. This means you can pay with Paypal account but also with major debit and credit cards while enjoying Paypal Buyer Protection. When you pay with PayPal on any website, PayPal Buyer Protection covers you in case there is a problem. If an item doesn’t arrive or is significantly not as described, Paypal will help you get a full refund.